The Auto Club Group is mobilizing hundreds of insurance claims professionals from around the country to begin processing claims throughout Florida, as soon as it’s safe to do so. The American Automobile Association, (AAA) – which provides both home and auto insurance policies in Florida – anticipates a significant number of claims, due to widespread flooding and wind damage. Because of that, AAA insurance professionals from around the country are being brought in to assist.

“Our thoughts are with all Florida residents who were impacted by Hurricane Ian,” said Jennifer Pintacuda, president of AAA’s Florida-based insurance providers. “We are pulling together as many resources as we can to help residents start the recovery process as soon as possible.”

“Once conditions are safe to do so, we encourage residents to begin assessing their properties, document any damage, and contact their insurance providers immediately to begin the claims process,” Pintacuda continued. “Many providers like AAA offer multiple ways to file a claim, whether that be over the phone, online or a mobile app.”

AAA’s Tips for Residents 

In cases of extreme damage…

If your home is destroyed or uninhabitable, find a safe place where your family can stay while your home is repaired. The loss-of-use coverage in a standard homeowners insurance policy typically helps pay for your family’s lodging as long as the damage is part of a covered claim. Check your policy or ask your insurance agent to make sure you have this coverage and to determine its monetary value and time limits. If you need help locating temporary housing options,  more information is available from the Federal Emergency Management Agency.

Be Leery of Unlicensed or Deceptive Contractors

AAA cautions residents about the potential of contractor fraud. The aftermath of a hurricane or other severe storm creates the opportunity for scammers and unlicensed contractors to take advantage of those who need help.

Dishonest contractors may try to profit by:

Red Flags to Watch For:

Check the Contractor’s Credentials

Do not allow a contractor to inspect your property, including your roof, until you have verified that they are licensed and insured.

Get a Free Homeowners Insurance Review

An agent will review your policy—from any company—so you know exactly what’s covered and which discounts you qualify for.

Widespread flooding will likely result in significant damage to vehicles. Flooding is often covered by comprehensive auto insurance policies. However, because Floridians are not required to carry this coverage option, some may not be protected.

When a car has been partially or completely submerged, AAA recommends the following:

The Auto Club Group (ACG) is the second largest AAA club in North America with more than 13 million members across 14 U.S. states.

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